Company
Transforming Lives.
Popote ulipo, tunakujali. Safaricom is East Africa's leading communications, M-PESA and fibre operator — connecting ~50 million customers.
Our purpose
We transform lives by connecting people, businesses and possibilities.
From the launch of M-PESA in 2007 to nationwide 5G and 1 Gbps Home Fibre, Safaricom has consistently set the pace for digital inclusion across East Africa. We believe the next leap — AI-native, voice-first, agent-powered services — should be just as transformative.
~50M
Customers across East Africa
6,000+
Employees
~35%
Fixed broadband market share (KE)
NSE
Listed on the Nairobi Securities Exchange
Leadership
Peter Ndegwa
Chief Executive Officer
Dilip Pal
Chief Finance Officer
Esther Waititu
Chief Financial Services Officer
Cynthia Kropac
Chief Enterprise Business Officer
Sustainability
Net Zero by 2050
Aligned with the Science Based Targets initiative. 50%+ of our network is already powered by renewable energy.
Safaricom Foundation
Investing in education, health, environmental conservation and disaster response across Kenya.
M-PESA Foundation
Funded by M-PESA dividends — drives transformative health, education and economic-empowerment programmes.
Recognition
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