Demo experience. Content is illustrative — confirm current details on safaricom.co.ke.

Personal

Value Added Services

The extras that make your Safaricom line uniquely yours — entertainment, rewards and security.

Skiza Tunes

Entertain your callers with your favourite tune at just Ksh 1.50/day for both local and international tunes.

How to subscribe

  • Dial *811# and follow the prompts
  • SMS the Skiza code of the song to 811
  • Search for tunes on *812#
  • Manage subscriptions on *811*0#

Bonga Points

Kenya's longest-running telco loyalty programme. Every shilling you spend earns you Bonga.

Earn rate

1 pt

per Ksh 10 spent on voice, SMS, data or devices.

Redeem for

Airtime · SMS · Data · Devices · Lipa na M-PESA bills · Charities

Manage

Check balance: *126#
Redeem: *126*1#
Transfer: *126*4#

Caller Tunes

Personalise the ringtone you hear when you call other Safaricom lines. Browse and activate via *812#.

Voicemail

Activate *100*9# · Deactivate *100*9*2# · Listen by dialling 1400. Free to receive on Safaricom.

Bonga For Good

Pay any Lipa na M-PESA bill (PayBill or Till) using your Bonga Points. Dial *126*5# to start.

Stori Ibambe

Win airtime, data, devices or cash with every recharge of Ksh 20+. Auto-entry — no opt-in needed.

Jitambulishe

Make your voice your password. Authenticate with care without PINs. Enroll via *100*1#.

Smart Tools

Daily Data Usage tracker, USSD shortcuts and quick balance widgets in the mySafaricom App.

VAS FAQs

ZURI · SAFARICOM AI

Need help with Value Added Services? Ask Zuri.

Chat or speak to Zuri for step-by-step help, balances, reversals and bundle purchases — popote ulipo.