Demo experience. Content is illustrative — confirm current details on safaricom.co.ke.

M-PESA · Credit & Savings

M-Shwari

A paperless bank account on your M-PESA — save, earn interest, and borrow when you need to.

Save from KSh 1

No minimums, no opening fees. Move money in and out of M-Shwari instantly from M-PESA.

Earn interest

Daily-accruing interest paid quarterly into your M-Shwari account.

Borrow from KSh 100

Short-term loans repayable in 30 days. Limit grows with your usage.

Lock Savings

Lock funds for 1, 3, 6 or 12 months and earn higher interest. Early withdrawal incurs a penalty on interest.

Open M-Shwari in 60 seconds

  1. Dial *334# on your Safaricom line.
  2. Choose Loans & SavingsM-Shwari.
  3. Select Activate and accept the terms.
  4. You'll get an SMS confirming your M-Shwari account is open.

M-Shwari is offered in partnership with NCBA Bank Kenya PLC. Account is bank-grade and protected.

Deposit to M-Shwari

  1. Dial *334# → M-Shwari → Send to M-Shwari.
  2. Enter amount (min KSh 1, no maximum within M-PESA limits).
  3. Enter your M-PESA PIN.
  4. SMS confirms the deposit. No charges.

Withdraw from M-Shwari

  1. Dial *334# → M-Shwari → Withdraw to M-PESA.
  2. Enter amount and PIN. Funds land in M-PESA instantly.
  3. No charges — withdrawing to your M-PESA is free.

Interest rates

Illustrative for this demo — current rates are published at safaricom.co.ke. Withholding tax applies.

ProductIndicative rate
Regular savings (on-call)Up to 6.65% p.a.
Lock Savings — 1 monthUp to 6.30% p.a.
Lock Savings — 3 monthsUp to 6.65% p.a.
Lock Savings — 6 monthsUp to 7.00% p.a.
Lock Savings — 12 monthsUp to 7.35% p.a.

M-Shwari loan facts

Minimum loan

KSh 100

Maximum loan

KSh 50,000

Repayment period

30 days

Facility fee

9% (one-off)

Rollover fee (extra 30 days)

9%

Excise duty

20% on facility fee

Your loan limit is calculated from how you use Safaricom and M-PESA — airtime spend, M-PESA usage, M-Shwari savings, and repayment history. Save and repay on time to grow your limit.

Frequently asked questions

Need a different loan? Try Fuliza for instant overdraft when paying.

ZURI · SAFARICOM AI

Need help with M-Shwari? Ask Zuri.

Chat or speak to Zuri for step-by-step help, balances, reversals and bundle purchases — popote ulipo.